Life of your Floor
Our Lifetime Structural Warranty
Majestic Wide Plank, is dedicated to providing our clients with solid and engineered wood flooring of superior quality and exclusive design. We hand crafting each wooden plank and guarantee our product to be free of milling defects, delamination, and improper grading for
the lifetime of the floor.
Our Lifetime Finish Warranty
We guarantee that our Oil finish will not crack, flake, peel or blister for the lifetime of the floor.
It is water-repellent, dirt-resistant, and washable and is resistant even to excessive wear and most liquid spills. Our oil finished floors must be maintained in order to provide maximum protection and luster and are meant to be periodically re-oiled. When properly cared for, our Oil finished floors will provide you with years of beauty and enjoyment.
Installer / Home Owner
At Majestic Wide Plank, each and every wooden plank is subject to rigorous quality inspection throughout the manufacturing process. Our wood flooring is manufactured to exceed the established industry quality standards that permit a grading variance and defect tolerance of up to 5%. The installer/homeowner is considered to be the final inspector of milling, grade, and finish and will take full responsibility. The installer/homeowner must use common sense when installing, when in doubt leave it out. Any wooden plank that is installed will be considered accepted by Installer/Homeowner, and will not be subject to claim or replacement. In the unlikely event of a flawed wooden plank that appears after installation, Majestic Wide Plank may, at its discretion, provide replacement of the material only.
Before installing your Majestic Wide Plank product, the installer must verify the installation environment, installation methods and subfloors involved meet or exceed all the requirements specified by National Wood Flooring Association installation guide lines.
The Majestic Wide Plank warranty does not cover; indentations, scratches or damages caused by improper handling, installation, water, negligence, flooding, fire, furniture, shoes of all types, pebbles, sand and other abrasives, pets, insects, further more, Majestic Wide Plank will not Warranty product that is faulty from installation, neglect, extreme environmental conditions, or improper storage of product.
The subfloor is the responsibility of the installer. Failure of Majestic Wide Plank’s solid or engineered wood flooring, relating to improper installation or job site conditions, is not covered by the warranty.
The installer/homeowner is responsible to inspect wooden planks prior to installation. Majestic Wide Plank accepts no responsibility for costs of product or labor when boards with visible defects have been installed. Natural wood characteristics such as variations, reclaim scaring, wormholes, character impressions and not limited to, mineral streaks, grain, and knots are not considered defects.
You may encounter mild color variations from board to board, or when replacing damaged boards with new product due to age, species and exposure to ultraviolet sunlight. Also normal exposure to sunlight will cause fading/darkening to any floor depending on the species of the floor. Area rugs should be moved occasionally as they block sunlight and may give the appearance of the floor discoloring under the rug; this discoloring is not considered a product defect and is not covered under the warranty.
Small cracks or damages that develop from improper humidification or dehumidification, improper moisture control, flooding, and excessive drying will not be covered by the warranty. Expansion and contraction of a wood floor with the changing of the seasons is a normal effect which is not covered by this warranty. Optimum recommended temperature is 68°F – 72°F , (18-22ºC) and relative humidity is 40% - 55%. The use of a humidifier is strongly recommended.